FAQs

If you have already purchased a pattern prior to the re-launch in the updated size range, you are able to download the new version without purchasing again. Simply log in to your account, and re-download the pattern using the download links. If you made your initial purchase as a guest (you don’t have an account), simply reach out to us at support@helensclosetpatterns.com and we will send you the updated version of the pattern.

If you want to add pattern purchases made as a guest to a new account, simply reach out us at support@helensclosetpatterns.com and we can add your past purchases to your current account. 

Using PDF patterns is really fun once you get the hang of it! You print the pattern at home on your home printer. You then trim and tape together the pages until you have a full pattern! Here is an article on our blog about how to assemble our patterns.

Yes! Our patterns come with a Copy Shop file (A0 format) included.

We do not have plans to offer printed versions of our patterns at this time. We love the versatility of PDF and it allows us to design freely and without limits on our instructions, pattern pieces, and size range. Our patterns do come with a Copy Shop file (A0 format) included!

Yes! We plan to have all of our patterns updated to the new size range by the end of 2020. We are also releasing all new designs in our updated size range (0-30 US).

We are so sorry! If this has happened to you, please know that it was not intentional. We try to answer all emails within 24 hours Monday-Friday, and respond to any urgent emails on the weekends. If we did not get back to you, it is likely that your message got lost in the shuffle. We monitor all our social channels and inboxes for questions, but sometimes things get missed and/or buried. Please reach out to us again! We want to hear from you!

Please reach out via our contact form or directly at support@helensclosetpatterns.com. Thank you!

You can join our newsletter! We send out a weekly newsletter with all the things that are happening on our blog and any sales or new patterns.

Yes! We are always thrilled when studios to teach our designs. If you own a studio and want to teach one of our patterns, please reach out over email so we can give you a special discount and invoice you in bulk to make things easier for you.

We are not offering digital wholesale at this time. Thank you for your interest!

Our patterns are for home use only and are not for re-sale or profit. It is not our intent that our patterns are used to produce items/garments for sale. Thank you for respecting our wishes.